Awareverse
Supporting neurodivergent wellness through understanding and practical tools

Education Rights
& School Support

Complete Guide: SEN Support, Accommodations, Exclusions, Tribunals & Safeguarding

📚 What This Guide Covers

Complete guide to navigating education for neurodivergent children: SEN Support basics, day-to-day accommodations, dealing with exclusions, SEND tribunal appeals process, parent advocacy strategies, and safeguarding concerns.

Key Legal Framework
Law/Code What It Means for You
Equality Act 2010 Schools MUST NOT discriminate against disabled pupils. Must make reasonable adjustments.
Children & Families Act 2014 Legal framework for EHCPs, timescales, parent rights, tribunal appeals.
SEND Code of Practice 2015 Statutory guidance schools and LAs must follow. Your bible for advocating.
Education Act 1996 Right to education, duties of schools/LAs, exclusion rules.
Four Broad Areas of Need
💡 Reasonable Adjustments (Equality Act)

Schools MUST make changes so disabled pupils aren't substantially disadvantaged. Examples:

"We don't have funding" is NOT a valid reason to refuse reasonable adjustments.

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Autism-Specific Strategies
ADHD-Specific Strategies
Anxiety/Mental Health Strategies
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Types of Exclusion
Type What It Means
Fixed Period Temporary (1-45 days/year). Child stays home. Work provided from day 1.
Permanent Removed from roll. LA finds new placement within 6 days.
Informal/ILLEGAL Sending home without formal process. Part-time timetable without agreement.
🚨 ILLEGAL "Informal" Exclusions - Challenge Immediately:

Schools avoid formal exclusions because they look bad in Ofsted. Don't let them manipulate you.

Rules for Excluding SEND Pupils
⚠️ Schools CANNOT Exclude If:

Head MUST consider SEND when deciding exclusion. Can't treat SEND child same as neurotypical for same behavior.

Challenging an Exclusion - Step by Step
Day 1: Receive exclusion letter. Read carefully. Note deadline for representations
Day 1-2: Email governors AND Local Authority stating you're challenging. CC headteacher
Day 2-5: Gather evidence - EHCP, SEN plans, proof school knew about disability, records of unmet needs
Within deadline: Submit formal written representations explaining why exclusion was discriminatory
Governor meeting: Attend with advocate. Present case. Take notes.
If upheld: Apply to Independent Review Panel within 15 school days. Contact IPSEA for help
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🏛️ What is SEND Tribunal?

Independent legal tribunal deciding disputes between parents and LAs about EHCPs. FREE to use. High success rate (~85-90%). Can ORDER LAs to assess, issue, or amend EHCPs.

When You Can Appeal
Decision Deadline
LA refuses EHC needs assessment 2 months from refusal
LA refuses to issue EHCP after assessment 2 months from refusal
Disagree with EHCP content (Sections B, F, I) 2 months from final EHCP
LA refuses to amend after annual review 2 months from decision
LA refuses to re-assess 2 months from refusal
LA ceases EHCP 2 months from decision
The Process - Step by Step

Step 1: Mediation (Required First)

What: Meeting with mediator + LA to resolve. Can attend or just get certificate declining.
Cost: FREE. Time: 2-3 weeks to get certificate.

Step 2: Register Appeal

How: Online or form SEND35. Need: Mediation certificate.
Deadline: 2 months from LA decision. Cost: FREE.

Step 3: LA Response (30 working days)

LA submits case defending their decision. You receive copy.

Step 4: Your Reply (30 working days)

Submit detailed case, all evidence, expert reports, witness statements.

Step 5: Working Documents (2 weeks before hearing)

Both sides submit final evidence bundle. Tribunal sets running order.

Step 6: Hearing (Usually 4-8 months after registration)

Duration: Half to full day. Panel: Judge + 2 specialists (education + health/social).
Format: Informal. You present case, LA presents theirs, panel asks questions.

Step 7: Decision (Within 10 days)

Binding: LA MUST comply. Can order assessment, EHCP, specific provision, named school.

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Essential Evidence
All LA documents - EHCP (current + draft), assessment reports, refusal letters, all correspondence
Professional reports - Ed Psych, SALT, OT, CAMHS, pediatrician, any specialists
School evidence - SEN support plans, IEPs, progress data, behavior logs, attendance records
Independent assessments - If LA reports inadequate, get private Ed Psych/SALT (£500-1500 each but powerful)
Parent statement - Detailed account of needs, daily impact, history, why LA wrong
Witness statements - Teachers, family, therapists who know child well
Diary evidence - Log of difficulties over 2+ weeks showing impact
Photos/videos - If appropriate (injuries from SIB, meltdowns showing needs)
Writing Your Case Statement

Structure (10-20 pages typical):

  1. Introduction - Child's name, age, diagnoses, current placement, what you're appealing
  2. Background - Brief history, when difficulties emerged, previous assessments
  3. Current Needs (Detailed!) - Go through each area: communication, cognition, social/emotional, sensory. Give specific examples with evidence references
  4. Why LA is Wrong - Point-by-point rebuttal of LA position. Reference conflicting evidence
  5. What You Want - Exactly what provision/school you seek and why it's necessary
  6. Conclusion - Summary of key points
  7. Evidence List - Numbered list of all supporting documents
Getting Representation
Option Details
IPSEA (FREE) Legal advice, can provide free representation if capacity available. Excellent success rate. Apply early.
DIY (with support) Represent yourself with IPSEA/SOSSEN guidance. ~70% success rate. Tribunal is parent-friendly.
Panel Advocates Experienced parent advocates. £500-2000. Search "SEND tribunal advocate [your area]"
Private Solicitors Specialist SEND lawyers. £5k-15k+. Very effective. Some do legal aid. For complex cases.
💡 Don't Be Intimidated: Tribunal is informal and parent-friendly. Judge helps you present case. LA has lawyers but you have truth on your side. Success rate: 85-90%.
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When School Isn't Providing Support

Step 1: Document Everything (Start NOW)

Keep diary: Date, time, what happened, who involved, impact on child
Save emails: Every communication with school
Photos/videos: Injuries, meltdowns, child's distress (be sensitive but honest)
Reports: All medical, therapy, school reports

Step 2: Request Meeting (In Writing)

Email: "I request a formal meeting to discuss [child's name]'s SEN support. I have concerns about current provision and would like to bring a supporter."
Why writing? Creates evidence trail. Can't be denied later.

Step 3: Prepare for Meeting

Bring: Your evidence, list of specific concerns, what you want school to do, supporter (friend/advocate)
Do: Take notes, ask for written record of agreements, stay calm but firm
Don't: Accept vague promises, let them rush you, leave without clarity

Step 4: Follow Up (Within 48hrs)

Email: "Thank you for meeting on [date]. I understand we agreed: [list each action point, who responsible, deadline]. Please confirm or clarify."

Step 5: Escalate If No Improvement (2-4 weeks)

A. Email Chair of Governors - formal complaint about SEN provision
B. Contact LA SEND team - school not meeting SEN duties
C. Request EHCP assessment yourself - don't need school permission
D. Formal school complaint procedure (usually 3 stages)

Step 6: Nuclear Options (If Still Failing)

Ofsted: Report safeguarding/SEN failures online
Discrimination claim: Equality Act 2010 - seek legal advice first
Judicial review: Challenge LA decisions - very complex, need lawyer

Real Example - Successful Advocacy

Problem: Autistic child (age 9) coming home with injuries from meltdowns. School said "we don't have staff for 1:1 support."

Parent Action:

  1. Photographed injuries weekly
  2. Requested meeting citing Equality Act duty to make adjustments
  3. Followed up in writing listing specific adjustments needed (sensory breaks, quiet space, visual schedule)
  4. When school still refused, requested EHCP assessment directly from LA
  5. Reported to LA safeguarding team - child being harmed by lack of support

Outcome: LA expedited EHCP assessment (8 weeks vs usual 20). EHCP issued naming special school. Child thriving. No more injuries.

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🚨 What is Safeguarding?

Protecting children from harm. For SEND pupils, this includes ensuring needs are met and they're not harmed by INADEQUATE SUPPORT.

When to Raise Safeguarding Concerns
How to Report - Step by Step

Step 1: Report to School DSL (Designated Safeguarding Lead)

Email using words "safeguarding concern" to trigger proper process.
Template: "I'm raising a safeguarding concern about [child]. [Describe incident]. I'm concerned this constitutes [neglect/emotional harm/unsafe practice]. What action will school take?"

Step 2: Report to LA Safeguarding Team (MASH)

When: If school doesn't act within 48hrs OR you're concerned about school's response
How: Google "[your area] MASH" or contact LA main line. Can report online/phone.
What happens: MASH screens, may trigger child protection investigation.

Step 3: Report to Ofsted (If Serious/Ongoing)

When: Child at ongoing risk, school/LA not acting effectively
How: Online at gov.uk - search "raise concerns about school Ofsted"
Impact: Can trigger inspection focused on safeguarding

Step 4: Police (If Criminal)

Report for: Assault (excessive restraint causing injury), false imprisonment (locking child in room), any potential crime.
How: 101 or online. Ask for crime reference number.

Example Safeguarding Reports

Example 1: "My autistic son's EHCP states he needs regular access to food due to not recognizing hunger. Staff redirected him from his snack and he went 6 hours without eating. This is neglect of his health needs and puts him at risk."

Example 2: "My daughter is self-harming nightly due to school anxiety. I've requested reasonable adjustments 3 times (in writing - dates X, Y, Z). School refuses. This failure is causing emotional harm."

Example 3: "My son was restrained face-down for 15 minutes after autistic meltdown. He has bruises on arms (photos attached). Restraint was inappropriate, excessive, and not in line with his behavior plan."

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Red Flags - Take Action NOW
🚨 Act Immediately If:
Essential Contacts
Service Contact
IPSEA 0800 018 4016 | www.ipsea.org.uk
SOSSEN 020 3437 5842 | www.sossen.org.uk
Your Local IASS Search "[your area] SEND IASS"
SEND Tribunal 01325 392760 | www.gov.uk/courts-tribunals/first-tier-tribunal-special-educational-needs-and-disability
Coram Children's Legal Centre 0300 330 5485
Contact (disabled children) 0808 808 3555
Ofsted 0300 123 1231 | Report online
Local Authority MASH Google "[your LA] MASH"
Template - Requesting Support

Dear [SENCO/Head],

I'm requesting specific support for [child name, year group] under the Equality Act 2010.

[Child] has [diagnosis] which means they require [specific needs]. Currently experiencing: [specific difficulties with examples and dates].

I believe these reasonable adjustments are necessary:

Please confirm within 10 school days whether these will be implemented and if not, provide written reasons why they're not considered reasonable adjustments.

I'd like a meeting to discuss. Please suggest dates and confirm I can bring a supporter.

Yours sincerely, [Name]

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The Golden Rules
✅ Always:
❌ Never:

Fighting for your child's education is exhausting. You're not just a parent - you're an unpaid case manager, advocate, therapist, and legal researcher. Some days you'll want to give up.

But here's the truth: Your advocacy matters. Every email, every meeting, every appeal - it makes a difference. You are your child's voice in a system that often fails them.

You don't need to be perfect. You don't need to know all the law. You don't need to win every battle. You just need to keep showing up.

You're doing an incredible job. Keep going. 💜

Need More Support?

Visit Awareverse for more guides, template letters, and a community that understands

www.Awareverse.co.uk

Helping families navigate education with confidence

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